Frequently Asked Questions
What is ZELLE?
Zelle is a fast, safe and easy way to send money
directly between almost any bank accounts in the U.S., typically
within minutes1. With just an email address or
U.S. mobile phone number, you can send money to people you
trust, regardless of where they bank2.
Who can I send money to with ZELLE?
You can send money to friends, family and others you
Since money is sent directly from your bank account to
another person's bank account within minutes1,
it's important to only send money to people you trust, and
always ensure you've used the correct email address or U.S.
HOW DO I USE ZELLE?
You can send, request, or receive money with Zelle.
To get started, log into your online banking or mobile app
and select "Send Money with Zelle®". Enter
your email address or U.S. mobile phone number, receive
a one-time verification code, enter it, accept terms and
conditions, and you're ready to start sending and receiving
To send money using Zelle, simply select someone
from your mobile device's contacts (or add a trusted recipient's
email address or U.S. mobile phone number), add the amount
you'd like to send and an optional note, review, then hit
"Send." In most cases, the money is available to your recipient
To request money using Zelle, choose "Request,"
select the individual(s) from whom you'd like to request
money, enter the amount you'd like to request, include an
optional note, review and hit "Request"3.
To receive money, just share your enrolled email address
or U.S. mobile phone number with a friend and ask them to
send you money with Zelle.